The Answers To Your Burning Questions!

General Questions

  • Where are you located?

We currently operate as a pop-up business in and around Perth, Western Australia. For details on where to find us, please check our social media pages or contact us at dolidesigns@iinet.net.au.

  • Do you offer postage?

Yes, we offer shipping within Australia and New Zealand. Please refer to our terms and conditions for further details.

Eyewear Questions

How to Choose the Correct-Sized Spectacle Frames

Finding the perfect fit for your spectacles is essential for comfort, style, and functionality. Use our size guide to determine the best frame width for you or your child.

Step 1: Measure Your Current Glasses

If you already own a comfortable pair of glasses, use a ruler to measure the total width of the frame across the front (including both lenses and the bridge). This is your frame width.

Step 2: Use the Size Chart

Refer to the table below to find the ideal size for your needs:

Narrow Adult - 110 - 129mm

Medium Adult - 130 - 139mm

Wide Adult - 140+mm

Narrow Child - 100 - 119 Age 3-7

Medium Child - 120 - 129mm Age 8-12

Wide Child - 130+mm Age 13 +

  • Narrow Frames: Best for smaller faces or a snug fit.
  • Medium Frames: Ideal for most face sizes and shapes.
  • Wide Frames: Great for broader faces or a relaxed fit.

Step 3: Consider Your Preferences

  • If you’re unsure, medium-sized frames work well for most people.
  • For kids, refer to the age ranges as a helpful guide.

Why the Right Size Matters

Choosing the correct size ensures your glasses sit comfortably on your face, stay securely in place, and provide optimal vision. If you're still unsure, feel free to contact us for personalized assistance!

Ready to shop? Explore our collection now and find the perfect pair for your unique

Do these frames and sunglasses comply with Australian regulations?

Yes.

Can these spectacle frames be made into prescription glasses?

Yes, our frames can be taken to your local optometrist, who can fit them with prescription lenses according to your prescription.

What if the spectacle frames I choose are not suitable for my prescription lenses?

If your chosen frames are not suitable for your lens type, we offer either a replacement frame or a full refund, subject to our refunds and returns policy.

What if my optometrist does not offer the service of fitting prescription lenses into my DoLi spectacle frames?

Most optometrists offer this service, but if yours does not, we recommend trying another reputable optometrist. We can also provide a list of local suppliers to assist.

Where are DoLi spectacle frames and sunglasses manufactured?

Our frames are carefully manufactured in China.

Can I claim the expense of my spectacle frame through my private health cover?

DoLi Designs is a retail fashion outlet, not an authorised optical dispenser, so our frames are not claimable. However, prescription lenses fitted by your optometrist may qualify for reimbursement through your health fund.

What type of lens category do the sunglasses have?

Most of our sunglasses feature Australian high-quality category 2 or 3 Opticare lenses, providing medium to high sun glare reduction and UV protection. Other sunglasses have TAC or polarised lenses and are manufactured in China.

What packaging can I expect with my eyewear?

Your eyewear will be delivered in a custom gift box, complete with a hard and soft case, and a cleaning cloth.

Jewellery Questions

What materials are used in the jewellery?

Our jewellery is made from various materials, which are detailed in the item descriptions on our website.

Where is the jewellery designed and made?

Our jewellery is designed and finished by DoLi Designs, a husband and wife team. Some components are made locally, while others are crafted by our team in Bali, Indonesia. Additional elements such as resin bezels, charms, and rubber components are imported from Europe and China.

Jewellery size guide?

Our jewellery size guide provides general guidance. Since most pieces are handmade, measurements may vary slightly from those advertised. Please refer to the item descriptions on our website for more detailed information.

What packaging can I expect with my jewellery?

We use custom timber earring cards made in Western Australia, along with custom gift boxes and bags.